Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in your order, we will contact you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Canada: 3–7 business days
- United States: 5–10 business days
- International: 7–21 business days
Delivery times are estimates and may vary depending on location and carrier delays.
Shipment Confirmation & Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).
Tracking information may take up to 48 hours to update.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order.
All charges imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for packages lost or delayed by the shipping carrier. If your order is significantly delayed or lost, please contact the carrier first using your tracking number.
If you need help, you can also contact us at: [your email here]
Incorrect Address
We are not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure your shipping information is correct before placing your order.
Contact Us
If you have any questions about your shipment, please contact us at: Stefanmmy2@icloud.com